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RETURN POLICY:
30 day full refund guaranteed. Returns are subject to a
15% restocking fee. Shipping is NON-refundable.
All
products shipped via UPS. See Shipping Page for shipping
rates. If you have questions on ordering (APO/FPO
included), see ordering information link.
Please follow these guidelines:
List the item(s) that you are returning.
Please include the following information when sending
the product:
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Note the reason for the return.
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If you are exchanging, let us know what you would
like to replace the item with.
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We recommend that returns be sent via UPS Ground.
Please keep the tracking number for your records.
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No refund on shipping charges on returned items.
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Return address:
You must first obtain an RMA number by emailing us the details of
the problem and expected remedy.
Ddot
49437 Parkside Court
Macomb Twp. Mi.
48044
Shop -
the – Dot
How to return:
You must first obtain an RMA number by emailing us the details of
the problem and expected remedy.
RMA Email:
frwy100@hotmail.com
Please write your RMA number on the front of the box and include
a note with the reason for your return. We do not open
returns without an RMA number on the box. If we can
identify you by your return address we will notify you by
email of receipt.
Please note that the customer pays for return shipping, via any
method, to us and that we will not accept COD's.
Return address:
Ddot Inventories
49437 Parkside court
Macomb Twp. MI. 48044
Attn: RMA #
If you have any questions, please contact us at:
frwy100@hotmail.com
or call 1-586-484-4758
Defective Merchandise Guarantee
All items are inspected before shipping and guaranteed against
defects in materials and workmanship. We do not guarantee,
refund or exchange for items damaged by the wearer. Please
be aware that all natural animal hides have some
variations, scarring, and minor imperfections due to the
nature of the product and the tanning process. These are
not considered defects in materials or workmanship.
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